FAQS
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Why should I book a wedding/event planner?
To ensure you can fully enjoy the wedding or event of your dreams! Whilst you may have been envisioning your dream day for many years it’s always worth having someone with experience on board to help make those dreams a reality. From providing recommended suppliers to helping with the timelines, an event planner will provide the support you need to keep your stress levels low and your excitement levels high. You can find out why you should book us as your wedding planners here!
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Which members of the PrisTeam will I get at my wedding?
We will allocate the team members at the time of the booking and let you know the names of the team members. In 99% of cases, it will be these team members. However, if there are unforseen circumstances where a team member cannot do your wedding, we will allocate a different team member. Please be assured, you will always have two members of our team at your wedding.
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I have already started planning, is it too late to get a planner on board?
No! We can come on board at any stage to help you with your wedding or event! You’ll find your ‘to-do list’ gets longer and longer the closer it gets to your big day, so there is plenty we can help with!
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How do we know what package is best for us?
This is something we can talk through on our initial consultation. Once we have a better idea of your wedding/event requirements, we can suggest which package would be most suitable for you. The packages are our most popular options but we can also tailor make packages depending on your wedding/event requirements to suit your needs.
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Are consultations virtual or in-person?
The initial consultations and most meetings will be virtual to make it flexible around your work and social life schedules. However, there may be some meetings especially in the run up to the event or wedding that will be required to be done in person.
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Do you travel outside of London?
Yes! We’re happy to travel outside of London and also abroad! Please note that travel and accommodation charges may apply depending on distance and duration of the potential stay.
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Do you do site visits?
We only offer site visits for partial or full planning weddings/events, ideally alongside other suppliers, unless we have worked at that venue before. If we have worked at the venue before, or work there regularly, we do not do site visits.
We do not include site visits for coordination or month of management events at all. If you wish to have a site visit regardless, this will be an additional fee of £250.
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My caterer/venue has a coordinator, why do I need you?
The caterer or venue coordinators priorities will be different to ours and yours. Their priorities typically include background logistics such as parking for suppliers, movement of equipment, electrical inputs, staff allocation etc. Our priorities will be sticking to the timeline, guest management, bride and groom party management, coordinating and liaising with all other suppliers, entrances for the wedding and reception and more!
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I have a detailed vision of what I want my wedding/event to look like, can you work with this?
Absolutely! A lot of clients have an idea of what they want and our Founder, Priya was the most detail obsessed bride that you can imagine, so we can relate! We love seeing your ideas and knowing what to work towards. That being said, it’s completely fine if you have no idea what you want either. We can talk through different options and see what resonates with you the most.
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What is the payment process?
For wedding and event planning, we ask for 50% of payment on booking and then the other 50% payment 2 months before the event.
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My family and friends have offered to help with the event/wedding, why do I need you?
It’s great when your family and friends want to help you, but the reality is, it can be quite stressful on the day for them too! From our experience, we’ve seen it usually results in them not being able to eat, drink, mingle or party in the way they would want! You should want them to have the best time celebrating your big day and leave the stress to us!
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How far in advance do we book you?
The earlier the better as it allows us to get ahead of all the planning required to bring your wedding or event to life! Having said this, we have worked on a lot of last minute events and have been able to pull them together in a matter of weeks so it’s never too late to reach out!
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How much is an initial consultation?
The initial consultation is free! We want to make sure that you are comfortable with me, that we get on and that we fully understand your vision for the wedding/event.
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How much do you charge?
Our services and packages can be found here. It depends entirely on the type of event or wedding you require. Once we’ve had an initial consultation with you and understood your vision, we will be able to give you a tailor made quote.
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What is your cancellation policy?
Our deposit is non-refundable if there is a cancellation. However, we do know that there can often be issues that arise that can jeopardise the big day. We will always try our best to accommodate for unavoidable rescheduling subject to the circumstances.
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Do you only plan weddings?
No! As much as we love weddings, we also love planning other types of events. These can be bridal and baby showers , birthdays, brand launches and more. We love using our creativity to help think outside the box and make your event one of a kind!
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What kinds of weddings or events do you specialise in?
All! We don’t limit ourselves to certain types of weddings or events. We believe that your wedding or event should reflect parts of you and your personality and so each event should be planned bespoke for you! We can work on weddings, pre-wedding events, bridal showers, baby showers, birthdays, hens, proposals and corporate events too! The list is endless!